The USA continues to be the largest market for contact centers. Over the last five years, the telemarketing and Call Centers in the US has grown by 2.5% to reach revenue of $23 billion in 2018. In that same time frame, the number of businesses remained the same, and employees grew by 1.9%.
Topics: Business Consultant, Cloud-Based, PCI Compliance, Speech Analytics, VOIP, Contact Centers, Call Recording
We seek to innovate in a way that minimizes the gap between our offerings and client needs until both are at zero distance from one another. For us, innovation is a quest for a client problem that is as yet unarticulated or finding that surprisingly an innovative way to execute a solution to a known problem
0 Comments Click here to read/write comments